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Lesson

Start and Use the Trial Assistant

What the trial includes, how long it lasts, and what it is for. Follow the steps in order, then use the example and common mistakes sections to verify you understood the flow. The trial exists to prove the assistant works before the user commits to a recurring plan or add-on spend.

New assistant users No existing assistant under the same eligibility rule
What this lesson covers

Follow this page in order. Read the steps first, watch the video when available, then use the common mistakes section to avoid setup errors.

Need the short version?

This lesson is about start and use the trial assistant and how to do it correctly the first time.

Step-by-step

How to do it

Read this section first. Each step tells you what to click, what to enter, and what should happen next. Use the video after the steps if you want to see the same flow in motion.

1
Check eligibility

Trial is one-time only and is meant for a first assistant when no other assistant exists for the eligible account/team. Confirm the result before you move to the next step. Check whether the account or team is actually eligible before trying to start the trial assistant.

2
Know the included features

Trial includes fixed minutes, one language pack, one calendar, and recordings for the trial period. Confirm the result before you move to the next step. Use the trial card to activate the one-time trial product and keep the assistant in a dedicated trial state.

3
Activate the trial product

Use the trial payment path to start the trial assistant and keep it in a dedicated trial state. Confirm the result before you move to the next step. Test the assistant with calls, messages, and scheduling before deciding whether to upgrade to a paid plan.

Video lesson

Watch the walkthrough

Use this video for better understanding this resource. The video bellow tries to explain more indeep this guide part.

Video coming soon

This lesson is ready in text form first. Add the YouTube video ID here when the walkthrough is recorded.

Example

What this looks like in practice

A first-time user activates the trial to test live calls, recordings, and appointment handling before committing to a full plan.

Common mistakes

Avoid these problems

  • Creating another assistant first and then expecting the trial to still be available.
  • Looking for add-ons or one-time packs inside the trial flow.
  • Assuming the trial behaves like a recurring plan instead of a one-time offer.
Next Up
Convert Trial to a Paid Plan
Next Lesson