How to forward a business number to the BizPlifier AI number so the assistant can answer calls. Follow the steps in order, then use the example and common mistakes sections to verify you understood the flow. Forwarding should always be tested with a live call before users depend on it for production traffic.
Follow this page in order. Read the steps first, watch the video when available, then use the common mistakes section to avoid setup errors.
This lesson is about forwarding your number and how to do it correctly the first time.
Read this section first. Each step tells you what to click, what to enter, and what should happen next. Use the video after the steps if you want to see the same flow in motion.
Decide whether callers should dial the BizPlifier AI number directly or be forwarded from your existing number. Confirm the result before you move to the next step. Decide whether callers will use the BizPlifier AI number directly or your existing number will forward to it.
Enter the forwarding number or mapping the platform asks for and save it carefully. Confirm the result before you move to the next step. Enter the forwarding details carefully, save them, and keep the assistant state in mind because forwarding depends on the assistant being active.
Make a short test call to verify the assistant receives the call the way you expect. Confirm the result before you move to the next step. Place a real test call so you can verify the call reaches the AI assistant and returns the right response path.
Use this video for better understanding this resource. The video bellow tries to explain more indeep this guide part.
This lesson is ready in text form first. Add the YouTube video ID here when the walkthrough is recorded.
A small business keeps its public number and forwards after-hours calls to the AI assistant number.